Business Processing Outsourcing
Your customers are the lifeblood of your business — we’ll help you give them the care they deserve.
Focus on your mission – let us take care of your customers.
Kalson INC addresses all customer service needs so you can spend more time on your mission. Let us be your turnkey support solution. If you already have an existing team, you can provide overtime, night, and weekend coverage, or test new languages and channels.
Significance of our Service
- Penetrating and expanding markets in a cost-effective manner
- Tapping the potentials of new markets by maximizing the value of each interaction with your customers at every stage of the Customer Relationship Management (CRM) process
- Providing round-the-clock customer support service & gaining greater flexibility
- Extending your market
- Enhancing the performance, efficiency and cost-effectiveness of customer management and associated technical support functions
- Reducing costs of certain processes
- Call Center Services offered by KalsonINC
- Our broad range of customer service offerings in the eCRM and BPO space helps companies gain in quality, cost efficiency and competitive edge
- Inbound, Outbound, Email, technical Support, Account
- Procure to Pay
- Order to Cash
- Analytics
- Reconciliation
- Credit Card Processing
- GL Management
SCALABLE, FLEXIBLE SUPPORT
A team of agents of all sizes, from start-ups to large companies, are available to help your business with your budget.
Whether your business requires just a few agents or a team of hundreds, our partner network provides the perfect solution for all your support needs.
